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How support works

Open a request for technical or commercial issues regarding your orders.

Please provide the product code, order number, and a clear description of the issue.

Our team typically responds within 24/48 business hours.

Orders with shipping damage, incorrect or missing products, delivery times, and product information.

Delivery times can be found in your Customer Area by clicking on the order.

Products under warranty or repair quotes for items purchased from CFS.

Requests to change personal details or invoices with a new header.

Issues related to using the website and your Customer Area.

Just need your invoice? Do not open a ticket

You can download it yourself in a few seconds:

📅 Invoices prior to 10/17/2025 and changes to personal details must be requested via email at amministrazione@cfs.it.

Enter your details in the form below and submit your request: we will open a ticket and get back to you as soon as possible.